Privacy Policy — Boston's Floral Couture

Last updated: November 12, 2026

1. Information We Collect

When you use our contact, custom order or quote forms we collect what you enter: your name, email address, phone number, event type, event date and location, guest count, budget range and your message. When you book with us we also keep order, delivery and payment records.

2. How We Use Your Information

We use this information to respond to inquiries, prepare quotes and invoices, deliver and collect rentals, provide our floral and event services, keep business records, and protect our site against spam and abuse. We do not sell your personal information.

3. Website Analytics

Our website uses Lovable's built-in visitor analytics. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. These are recorded for every visitor. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

4. Third-Party Services

We rely on a small set of trusted providers: our website hosting and database providers (which store form submissions and order records), Google Fonts (which loads the site's typefaces and receives your browser's standard request data), and our online card payment processor when you pay through a Pay Online link. Each operates under its own privacy terms.

5. Data Retention

We keep personal information only as long as needed for the purposes above, or as required for tax and accounting records.

6. Your Rights

You may ask to access, correct or delete your personal information, or to stop receiving marketing communications, at any time by contacting us.

7. Children

Our site is not directed to children under 13 and we do not knowingly collect their information.

8. Changes

We may update this policy. The date at the top shows the latest version.

9. Contact

Questions or requests? Use our contact page, call (502) 618-2415 or email bostonsfloral@gmail.com.